Experience the ICG difference with customized mortgage solutions designed through decades of experience and industry best practices. We are dedicated to meeting the specialized needs of each and every client, recognizing the unique requirements of prime, non-prime, and sub-servicing environments. ICG provides clients with remarkable control over both the escrow and non-escrow tax process enhancing borrower satisfaction and reducing internal operating costs.
Escrow Services Our escrow services incorporate 20 years of property tax processing experience and best practices. You get remarkable control of the property tax payment process. With ICG you get both online open item statistics AND on-demand exception reporting. Using the escrow statistics "dashboard", you get the critical information you need for each step of the escrow process.
ICG pioneered pre-cycle portfolio reviews. Conventional processing models merely transfer liability for tax payments when exceptions exist. Our proactive audits virtually eliminate missing and open items. The result is a decrease in penalty and interest and an increase in borrower satisfaction!
Non-Escrow Services Our non-escrow features are designed by industry leaders and developed by property tax experts specifically for servicing professionals. We introduced the concept of severity codes in non-escrow property tax servicing. Severity codes give you control - total control over the delinquency management process. Only ICG offers full-featured risk profiling that identifies and validates liens with a high probability of third party purchase. You get the confidence that your interests are protected from third party buyers. Our non-escrow services include: